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Will I get a replacement car during the accident repair?

To keep you mobile at all times, we will provide you with a free replacement car (class A/small car) for the duration of the repair.

In the event of a recourse case (also called liability damage), the rental car will be upgraded to a vehicle of the similar size category free of charge.

In case of a comprehensive claim or if the other party is unknown and you need a larger rental car, you are welcome to rent a larger replacement car at your own expense.

For this purpose, please contact our claims hotline (+49 89 143 770064) to benefit from our key account conditions. Unfortunately, the provision of electric vehicles as rental cars is usually not possible due to the low availability on the market. In the case of negligence or damage over 5000 euros, there may be deviations.

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