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Where can I find my monthly invoice?

You will receive your invoice every month at the e-mail address stored in your account. Alternatively, you can find an overview of your invoices in your account under Mein Konto and can easily view or download them there.

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What do I do if I have not received my invoice by e-mail?

If you have not received your invoice by e-mail as expected, please check your spam folder first. If the invoice is not there, make sure that the e-mail address stored in your account is correct.

You can find out how to change your contact and payment details yourself here:

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