Cancellation before delivery of the FINN car.
The statutory right of withdrawal does not apply to the rental of motor vehicles in advance. As a gesture of goodwill, we offer our customers a free cancellation within 48 hours after booking. The booking time is the time when the order confirmation was sent. Please use the cancellation form on our website (see below) to request your cancellation. If the cancellation takes place later than 48 hours after the booking time, FINN is entitled to collect a corresponding fee in the amount of one month's rent from the customer.
Cancellation after delivery of the FINN car
Once the vehicle has been delivered to you, you cannot terminate the contract with FINN without good cause. If you have valid reasons, please submit your cancellation request via the cancellation form on our website. Here you can directly add appropriate evidence that can prove your reasons. Please note that even if you cancel for good cause, you will be charged a fee of one monthly installment.