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Can I change the delivery date after I have placed the order?

You can easily request an adjustment to your delivery date via the FINN customer portal. This is possible up to 10 days before the scheduled delivery

To do this, simply click on "Edit delivery" under My car. Under "Date" you can now select and save your desired delivery date. We will check your request as soon as possible and confirm it if a change of date is possible. Alternatively, you can also authorize a third person to take over your car. 

Please note:

  • If the delivery date is changed at very short notice, we may have to charge you an administration fee. If a free adjustment is no longer possible in your case, you will receive a corresponding message directly in the customer portal.
  • If you are not available at the final agreed delivery time, an expense fee will be charged for the failed delivery.

📌 Further information on possible fees can be found here.


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